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Report Errors

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If a site doesn't work with AutoLogin, please report it so that it can get fixed.

AutoLogin lets you report when you encounter problems logging into a site. When you report a site, that lets us fix the problem, which in turn makes logging in easier and better for you and everyone else.

ALPass-Online-Report-Errors-01

There are several errors already listed for you to choose from:

AutoLogin-Report-Error-Types

Auto filling or Auto login doesn't work

       Some sites might not auto login for you. Make sure to check that you have that option checked before reporting this error.

Doesn't recognize website that is added

       If you surf to the login page for a site, and AutoLogin doesn't automatically recognize the site and fill in your login information, check this option. Make sure to check that you've got the Auto Fill option checked before reporting this error.

Recognizes or fills with other site's account.

       If the information for another site is entered, check this option.

Account adding window doesn't pop-up

       If the automatic "Add Site" window does not appear when you (first) manually login to a site, check this option. Make sure that you have the "Auto Add" preference checked before reporting this error.

Other

If you have a different problem with AutoLogin and a web site, choose this option. Make sure to describe in detail what the problem is, the web site URL, and any details that may be relevant.

For "other errors," you should consider visiting the ALTools web site and posting in the ALToolbar forum for support. You can get quicker answers there.

 


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