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Get support from qualified professionals.
For fast support, please use the following support path (in order from first to last):
| 1) | Check here in the Help. Most answers are here. |
| 2) | Check online for tutorials & extra helpful tips. |
| 3) | Search the ALTools forums or post in the ALTools forums. This is the preferred support method as everyone can share answers. |
| 4) | Email... This should be your last resort. We cannot guarantee that our support emails will reach you as we do not control your anti-spam filters. Our most common reasons for people not receiving our support email answers are: |
| (a) | Your spam filters rejected us |
| (b) | You gave us the wrong email address |
| (c) | Your email inbox was full |
| (d) | Your email service provider had an error |
| 5) | Telephone support is available in Korean during standard business hours, Korean standard time (GMT+9). Please visit the ALTools web site Contact page for telephone numbers, extension numbers, and more information. |
Support is only a click away - go to ALTools for online support. Just register for a free account and login to get instant access.
Our goal is to be your #1 choice in software by providing you with the best software and services possible. Should you ever have any questions or need assistance with any of our products, don't be bashful - contact us immediately through the ALTools Forums and we'll get back to you with an answer. Your satisfaction and happiness is important to us at ESTsoft.
ESTsoft is a member of the Association of Shareware Professionals (ASP)
ESTsoft is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or technical problem with an ASP member, but does not provide technical support for members' products. Please contact the ASP Ombudsman online at http://www.asp-shareware.com/omb.
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